Clear Terms, Transparent Service
Welcome to SMD Solutions. These Terms & Conditions govern your use of our website and services. By accessing our website or engaging with our HVAC services, you agree to comply with and be bound by the terms outlined below.
1. Scope of Services
SMD Solutions provides HVAC design, installation, commissioning, and maintenance services as per the agreed quotation or contract.
Services will be delivered professionally, following industry standards and safety guidelines.
Any additional work beyond the agreed scope will be quoted and charged separately.
2. Website Use
The content on this website is for general information only. It may change without notice.
Unauthorized use of website content, images, or branding is strictly prohibited.
We are not responsible for third-party links or content displayed on external sites linked from our website.
3. Quotations & Payments
All quotations provided are valid for a limited period, usually 30 days, unless otherwise stated.
Payment terms will be agreed upon before project commencement (e.g., advance, midway, and final payments).
Delay in payments may result in suspension of services or additional charges.
4. Cancellations & Refunds
Cancellations must be made in writing and are subject to our Refund & Cancellation Policy.
Refunds (if applicable) will only be processed as per the agreed terms.
5. Warranties & Liability
HVAC systems and services provided may come with specific warranties as detailed in your contract.
Warranty does not cover misuse, lack of maintenance, or third-party interventions.
SMD Solutions shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services or products.
6. Maintenance & After-Sales Support
Annual Maintenance Contracts (AMC) ensure priority support and regular system checks.
Service timelines may vary depending on the type of contract signed.
7. Policy Updates
SMD Solutions reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon being posted on this page.